Shipping policy

Diamond Performance LLC — Shipping Policy

Processing Time

Most in-stock orders are processed and shipped within 1–3 business days. Custom and made-to-order products, including dash mounts, catch cans, Baja Engine Access Panels, and other fabricated components, may require 5–10 business days to produce before shipping. Lead times are noted on individual product pages where applicable.

Shipping Carriers & Methods

We ship via UPS, FedEx, and USPS. Available shipping methods and estimated delivery times are displayed at checkout based on your delivery address.

Shipping Rates

Shipping rates are calculated at checkout based on order weight, dimensions, and destination. Free shipping promotions, when available, will be applied automatically at checkout.

Domestic Shipping

We currently ship to all 50 US states. All orders ship from our facility in Mission Viejo, California.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Use that number to track your package directly on the carrier's website.

Damaged Shipments

If your order arrives damaged, contact us within 7 days of delivery at diamondperformanceusa@gmail.com with your order number and photos of the damage. We will work with you to resolve the issue promptly.

Lost Packages

If your tracking shows delivered but you have not received your package, please first check with neighbours and your local carrier facility. If the package still cannot be located, contact us at diamondperformanceusa@gmail.com and we will assist in filing a claim.

Contact Us

Diamond Performance LLC 24002 Via Fabricante, Unit 506 Mission Viejo, CA 92691 United States Email: diamondperformanceusa@gmail.com Phone: (949) 292-5098

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